> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bitgpt.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Tips

> Tips and Tricks to better use our APIs and learn more about our platform.

## Support IDs

Almost every API response will contain a `string` `support_id` field in this format: `req_support_{uuidv7}`.

You can pass this ID to our support team, they'll be able to see a privatized and censored version of both the request and response payload, with any useful header and data to help you out with your query.

## Idempotency

Pass an [idempotency key](/developer-resources/get-started/idempotency) for create/update operations to ensure that they're ever only executed once.

## Status page

You can check out our [status page](https://status.bitgpt.xyz) to doublecheck whether we're having any downtime.